Conflict Resolution at General Hospital

Discuss the contradict that is occurring at General hospital.
General Hospital is at a pivotal point where they have to accommodate and meet the challenges that come with operating an older hospital or face loss of accreditation. Mike Hammer, CEO, has tried cost go but has been met with resistance, especially from Director of Medicine Dr. Mark Williams. This has light-emitting diode to a conflict between Hammer who feels he take to cut costs to save the hospital and the physicians who say they atomic number 18 just practicing good medicine (Hellriegel & Slocum, 2011, p. 546).
Mike Hammer count that physicians didnt understand, nor were they interested in, the role of costs in determine the viability of hospitals (p. 546). Hammer tried different approaches to cutting costs, which were always rejected by the physicians. He even ran into conflict with the hospitals board of trustees who would always side with the physicians. Dr. Williams felt that Hammer was request for a cultural change that was impossible (p. 546) Hammer hired a chief operating officer (coo) that would help him consume cost cutting procedures.

Discuss the conflict attention styles that argon evident in the case.




According to Hellriegel & Slocum, conflict management refers to the social styles and negotiation strategies that are designed to avoid unnecessary conflict and reduce or resolve excessive conflict (p. 384). The COO that Hammer hired, Marge Harding, use a conflict management style that left a lot to be desired. She used a forcing style to handle the hospital conflict, where she made a decision to fire the hospitals attending cardiologist and replaced him with a automobile to interpret all EKGs. From the beginning there were issues such as misfilings, confused physicians and misdiagnosis (p. 547). Physicians were furious over the sudden firing of cardiologist Dr. James Boyer, to which Harding replied General Hospital needs to stay au fait of ongoing technological developments...especially when...If you want to get a full-of-the-moon essay, order it on our website: Ordercustompaper.com



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