Strategic Information Management in the Value Chain

CHAPTER 1- INTRODUCTION 1.1 INTRODUCTION Although information systems of some form or another strike been around since the beginning of time, Information Technology (IT) is a recounting newcomer to the scene. The facilities provided by such technology have had a major impact on individuals, organizations and society. There be hardly a(prenominal) companies that can afford the luxury of ignoring IT and few individuals who would prefer to be with away it, despite its occasional frustrations and the fears it sometimes invokes. An organization whitethorn respectfulness IT as a necessary evil, something that is needed in order to hang in in business, while others may bump it as a major source of strategic opportunity, pursuance proactively to identify how IT-based information systems can help them derive a competitive edge (Galliers & Leidner 2003:7). As IT has become more regent(postnominal) and relatively cheaper, its use has spread throughout organizations at a rapid rate. Different levels in the management hierarchy are now using IT where once its sole domain was at operational level. The aim now is not only to reform efficiency but also to improve business authorisation and to manage organizations more strategically.

Through the use of IT to support the ingress of electronic markets, buying and selling can be carried out in a fraction of the time, disrupting the conventional marketing and distribution channels. On a more strategic level, information may be passed from an organization to its suppliers or customers in order to gain or provide a give way divine service. Providing a better service to its customers than its competitors may provide the differentiation required to stay ahead of the competition in the short term. Continual improvements to the service may enable the organization to gain a longer-term return and remain ahead. IT can record, synthesize, analyze and disseminate information faster than in any other time in history. selective information can be collected from different parts of the bon ton and its... If you want to get a full essay, order it on our website: Ordercustompaper.com

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